DRC Systems offers application maintenance, support and post production services at reduced costs to its clients. We make sense of your IT investments, especially SAP products by offering you a streamlined and seamless experience. We help you integrate your existing resources with SAP, integrating them with a smart methodology for deployment and management of software solutions. As a veteran SAP consultant and business solutions company, DRC System is well placed to offer competent SAP Enterprise solutions and support services for companies belonging to different domains and industries.
Since we have the experience in handling SAP products and other offerings, we are able to constantly monitor, administer support, and enhance the performance of your SAP investments. Right from the OS layer to the database layer, from Basis to Net weaver, we are able to deliver support services for meeting requirements. Our post production support services include:
- Custom add-ons and presets for automated operations
- Maintenance and upgrade of SAP solutions
- New Software Releases of the licensed applications along with support tools and upgrades
- Correction packages for implementing single corrections and change existing functionalities, adapt to existing functionality or for adherence to legal and regulatory requirements
- Consistent technology updates for third-party OS and database support
- Customizations based on available ABAP Source Code for Software applications
- SAP Global Support Backbone based on service and support infrastructure for promoting efficient collaboration between SAP, DRC Systems, and the client
DRC Systems Extended Support Services
DRC SYSTEMS Extended Support Services compliments the services offered as part of SAP Enterprise Support. The company provides additional services focused on business process automation and enhanced functionality specific to their solution.
- Defect Resolution Management for Custom Code, Interfaces and Enhancements
- User Training and Data Archiving
- SAP Reports Development
- Technical and Functional Upgrades
- New Module Implementation
Our maintenance and support solutions offer protection of mission critical operations with quick issue handling based on SLAs in combination with consistent optimization of resources. We help you adhere to industry standard best practices in terms of integrated quality management. We also make use of efficient tools and technologies to effectively manage systems and applications. Our support staff is endowed with appropriate skills for quick diagnosis and issue management based on change requests and proactive task management.
Additionally, DRC Systems offers the ability to update systems without issue with consistent support anytime, anywhere.
By providing unparalleled value and extensibility of SAP Enterprise Support, we help you succeed, assisting you to overcome new challenges, by delivering low operating cost, constant monitoring and improved processes.