Investor Relations

Online Dispute Resolution

The Online Dispute Resolution (ODR) portal provides a platform for investors to resolve disputes in the securities market through mediation, conciliation and arbitration.

SEBI Initiative 1

What is ODR?

The Online Dispute Resolution (ODR) portal is an initiative by the Securities and Exchange Board of India (SEBI) to provide a unified platform for resolving disputes arising in the Indian securities market. It offers a seamless, cost-effective and time-bound mechanism for investors to address their grievances through mediation, conciliation and arbitration — without the need for lengthy litigation.

Investors can file their complaints online, track the status in real-time, and participate in resolution proceedings virtually. The platform aims to enhance investor confidence by ensuring fair and speedy resolution of disputes.

Access the ODR Portal

Key Benefits

Cost-effective resolution
Time-bound process
Virtual participation
Transparent tracking
Professional mediators
Binding arbitration
Related Filings

ODR Documents

Year-wise disclosures and reports related to the Online Dispute Resolution mechanism.

  • Communication to Investors PDF
  • Smart ODR Portal LINK
  • SEBI Circular PDF

Need assistance with the ODR portal?

Our compliance team can guide you through the process.

[email protected]

Have a question for our investor desk?

Reach out to our team for shareholder queries, disclosures and investor relations support.