Multi-Channel Experience
Deliver consistent, omnichannel experiences across web, mobile, email, social and in-store touchpoints from a single platform.
Market Insight
The digital experience platform market
Why organisations are consolidating fragmented tools into a single experience platform.
$30.41B
Projected size of the global digital experience platform market
By 2030
71%
Of enterprises use a DXP for their content management
Content
82%
Of businesses use a DXP for multi-channel delivery
Omnichannel
84%
Of companies report improved customer retention
Retention
The Opportunity
Customers judge your brand by its weakest digital touchpoint.
Accelerate business growth with tailored and unmatched digital experience services. When every channel is served from one platform, customer satisfaction improves across the board — and that shows up directly in retention, brand perception, engagement and conversions.
- One platform serving web, mobile, email and commerce
- Personalised content driven by real customer data
- Product and asset data managed in a single source of truth
- Measurable lifts in retention, engagement and conversion
- Certified Pimcore and Ibexa delivery teams
Benefits
What a digital experience platform unlocks
Six outcomes our clients consistently see once fragmented tools are replaced by one connected experience platform.
Hyperpersonalization
Process behavioural and transactional data to serve personalised content, offers and recommendations to every visitor.
Centralized Content Management
Author once and distribute everywhere from a unified dashboard, removing duplicated effort across channels and teams.
Data-Driven Insights
Advanced analytics reveal how customers actually move through your journeys, so optimisation is strategic rather than guesswork.
Seamless Data Management
Integrations connect your existing systems and dissolve the data silos that keep product, content and customer records apart.
Improved Customer Engagement
Relevant, timely and consistent experiences build the retention and loyalty that generic digital journeys never achieve.
Our Expertise
Our DXP expertise
We offer digital experience platform development services across two major platforms, with certified consultants on both.
Pimcore
A versatile, open-source data and experience management platform that enables personalised digital experiences. Pimcore eliminates data complexity through multi-channel management, and is highly customisable, scalable and flexible to deploy.
Core Modules
- PIM — Product Information Management
- DAM — Digital Asset Management
- MDM — Master Data Management
- CDP — Customer Data Platform
Ibexa
A full-featured digital experience platform with the tools to create, manage and optimise websites and experiences. Ibexa delivers consistent, engaging and personalised experiences across every channel and device.
Core Modules
- Ibexa CDP — Customer Data Platform
- Ibexa Commerce
- Ibexa Experience
- Ibexa Headless
Our Services
Comprehensive DXP development services
As a premium DXP company we provide customised solutions for omnichannel content management, from first assessment through to ongoing support.
Content Strategy & Planning
Assessment of your current content estate, analysis of gaps and channels, and strategic recommendations that shape the platform roadmap.
Product Information Management
Centralised product content management that creates one unified, accurate product experience across every channel you sell through.
DXP Design
Customised UI and UX design that holds up across platforms and devices, built around how your customers actually navigate.
DXP Implementation
Tailored platform development with the integrations your business already depends on, delivered to an agreed release plan.
DXP Customization
Feature modification and extension so the platform matches your business requirements rather than forcing you to work around it.
DXP Integration
Connect legacy systems with modern platforms so data flows cleanly between your DXP, ERP, CRM and commerce stack.
Legacy System Migration
Seamless CRM and ERP migration with no data loss, planned and rehearsed so the cutover does not interrupt trading.
Ecommerce DXP Development
Backend integration for storefront operations, connecting catalogue, pricing, fulfilment and content into one commerce experience.
DXP Maintenance & Support
Ongoing updates, proactive monitoring and rapid issue resolution to keep the platform secure, current and performing.
Tech Stack
Our core techstack expertise
Platform specialisation in Pimcore and Ibexa, supported by the surrounding stack needed to ship scalable solutions.
DXP Platforms
Data & Content
Frontend
Backend & Integration
Success Stories
Our Case Studies
Real platforms, measurable outcomes — a snapshot of the digital experience work we have shipped for clients worldwide.
Digital Learning
A Story on Skill India Development systems
This eLearning solution platform acts as a medium to connect students and tutors, enabling skilling and upskilling across the country with smart features & functionalities.
Read case study →
HTML & CSS
A Healthcare Success Story with DRC Systems
This platform allows doctors and patients to connect for a virtual treatment without compromising on treatment efficiency.
Read case study →
Android & iOS
Advancing Immunization Through Skill Development
This project focuses on enhancing the proficiency of healthcare personnel in administering vaccines effectively, including comprehensive training programs and implementation of innovative tools.
Read case study →
CRM
A Sales Force Automation Tool Story
This platform enables management of the sales force for the corporate & healthcare industry, which has various modules and benefits.
Read case study →
API Integration
A Smart EZMS Transformation
A cloud & SaaS-based solution with a single integrated system providing real-time insights on customer service, compliance, operation and management.
Read case study →Ready to power your digital experience?
Our certified Pimcore and Ibexa consultants are ready to assess your current estate and map the fastest route to a unified platform.
Why Choose Us
Why hire DRC Systems for tailored DXP solutions?
Six reasons clients choose us to design, build and run their digital experience platform.
DXP Development Expertise
Specialised in Pimcore and Ibexa with an omnichannel focus, so the platform is built to serve every touchpoint from day one.
Tailored Solutions
A process-driven approach that starts from your actual business challenges rather than a template implementation.
Certified Resources
Certified consultants with proven track records on both platforms, so expertise is documented rather than claimed.
End-To-End Implementation
Complete lifecycle support from initial consulting through design, build, migration, launch and ongoing operation.
Superlative Code Quality
Industry-standard practices and disciplined coding methods, so the platform stays maintainable well past launch.
On-Time Delivery
Agile delivery with visible increments, protecting the competitive advantage that depends on shipping when you planned to.
Get In Touch
Let’s kickstart your DXP journey
Tell us about your digital experience goals and get a tailored consultation with our certified consultants — no obligation, just clarity.
- Response within 24 hours
- 100% confidential — NDA protected
- Free consultation, no commitment
- Flexible engagement models tailored to you
Call us directly
+91 79 6777 2222
Email us
[email protected]
FAQs
Everything you need to know about digital experience
Answers to the questions businesses ask us most before starting a DXP project.
What are digital experience services?
Digital experience services are the strategies and solutions that optimise user experiences across digital channels — websites, applications, email and social media. They encompass customisation, integration, migration and UX design, delivered as one coordinated programme rather than isolated projects.
How do digital experience platforms help businesses?
A DXP creates a unified platform for content creation, management, optimisation and delivery. That gives you seamless product management and a consistent experience on every channel, instead of maintaining separate content and product data for each one.
Which departments benefit from DXP development?
Content marketing, sales, marketing and customer service teams benefit most directly. A DXP supports marketing automation, sales automation and customer service enhancement, and gives each team a shared view of the same customer and product data.
What is included in DXP services?
Strategy and consulting, custom development, ecommerce solutions, content management, user experience management, product information management, implementation, migration and customisation — scoped to what your organisation actually needs.