Cloud & SaaS-based EZMS solution
Case Study — Enterprise
Economic Zone Management System (EZMS)
- Cloud & SaaS
- Free Zones
- Visa & Licensing
- Compliance & Risk
Overview of the Client
Who we built this for
EZMS – Economic Zone Management System provides a robust solution for Free Zone, Business Parks, Logistics and Economic Zones all across the globe. A cloud & SaaS-based solution with a single integrated system providing real-time insights on customer service, compliance, operation and management. With so many processes from setting up a business, visas and licenses to work permits and their renewal, EZMS helps make the Free Zone communities a far more attractive proposition.
Key Business Objectives
What the client needed to achieve
The prominent goal of this project is to provide a cloud & SaaS-based solution with a single ecosystem providing customer service, compliance, operation and management.
Free Zones, Business Parks, and Economic Zone Management Worldwide
Streamline end to end process of business setup, Visa, license, work permit and renewals
Centralized real-time reporting and analytics
Strengthen compliance and risk management
The Challenge & Solutions we Offered
Every obstacle, and how we cleared it
The Challenge
Implementation & Solutions we Offered
The Challenge 01
Manual Process Inefficiency
All the operations were managed on paper, so it was difficult and very time-consuming.
How We Solved It
Digital Process Efficiency
We had implemented a digital economic management system, which helped reduce time and usage of paper, so the solution is to encourage paperless.
The Challenge 02
Monitoring Gap
There is no central monitoring or database, so there is no mechanism to measure the resolution of key requests.
How We Solved It
Centralized Monitoring System
It has been a boon for all the zone managers, administrators, and government administrators to monitor and manage all the key requests.
The Challenge 03
Inaccurate Processing
Company formation was taking around three weeks due to the manual process, which was not accurate.
How We Solved It
API Integration Efficiency
Our solution had an API integration with the Ministry of Economics system, which reduced the company formation time from three weeks to two days.
The Challenge 04
Visa Processing Delay
It was a lengthy and time-consuming process to apply for a visa for employees.
How We Solved It
Automated Visa Processing
The system helped to directly apply for employee visas from the system itself, which ensured prefilled data based on the registrations and API integration with the Visa issuing authority to expedite the visa issue time.
The Challenge 05
Policy Update Difficulty
It was difficult to implement a new policy or change to be printed on all the different types of forms.
How We Solved It
Scalable System Architecture
Post-solution, it became very easy to make the changes as the system is highly scalable and robust enough to adopt any changes as a part of the configuration.
Module
Everything the platform ships with
AI and Analytics
Concierge Services
Feedback Modules
Document Builder
Payment Gateway Integration
Company Profiles
Zoho CRM Integration
Reports and Dashboards
Company Formation
Business License Issuance
Business Visa Application
Role, Rights and Approvals management
CMS Pages
Dynamic Form Builder
Dynamic Workflow Builder
API Management & Integration
Adobe Integration for Digital Document Signing
Company and Individual Risk Assessment
API Integration with the Government for the processing of Visa
Task Manager to Allocate tasks to Employees
Notification Engine Email, Whatsapp and SMS Gateway Integrations
Bank Integrations to Open Accounts Easily
National Security Checks Integration
World Check for Criminal Records
Ministry of Economic Integration for quick processing of company formation
Turning Tech Challenges into Solutions!
A faster and scalable EZMS solution for free zones, business parks and economic zones worldwide with real-time insights on compliance, operations, customer service and management. DRC Systems has developed powerful solutions for the EZMS solutions, offering licensing, visa processing, and compliance management.
Free 30-minute consultation
NDA on request
CMMI-certified delivery