Case Study — Financial Services

How DRC Systems Built a Unified LXP for Global Workforce Upskilling

  • Open edX
  • SSO & Proctoring
  • Udemy & Coursera
  • Snowflake & Tableau
Overview of the Client

Who we built this for

Hewlett Packard Enterprise (HPE) is a global leader in edge-to-cloud computing solutions, serving enterprises across industries. With a vast workforce spread across multiple regions, HPE required a scalable, unified Learning Experience Platform (LXP) to streamline employee training, compliance, and upskilling. The challenge was to consolidate multiple learning sources (internal courses, third-party providers like Udemy and Coursera, and certification programs) into a single, user-friendly platform while ensuring seamless tracking, reporting, and compliance management.

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Key Objectives

What the client needed to achieve

The primary objective was to design and develop a comprehensive Learning Experience Platform (LXP) to support HPE’s internal online training needs. The solution needed to be:

Enterprise-grade, scalable, and intuitive.

Globally accessible, accommodating both local and international employees.

Integrated with third-party content providers.

Capable of managing mandatory and advanced upskilling training.

Equipped with robust reporting and assessment tools for compliance and performance tracking.

Centralized system for all the trainings (self paced, instructor led, blended and offline training’s)

Key Business Challenges

Where this build got difficult

HPE faced several challenges in achieving its training objectives:

Fragmented Learning Ecosystem

Training content was scattered across multiple platforms, making it difficult for employees to access and track progress in a unified manner.

Diverse Training Needs

Catering to mandatory compliance training, advanced upskilling, and certifications required integration with various content providers and assessment tools.

Global Workforce

Supporting a geographically dispersed workforce demanded a scalable platform with offline and online training capabilities.

Compliance and Reporting

HPE needed automated compliance reporting and consolidated analytics to meet HR audit requirements and track learner progress across platforms.

Security and Proctoring

Ensuring secure and credible assessments for certifications was critical, especially for technical and behavioral evaluations.

Solution We Offered

What we actually built

To address these challenges, the HPE LXP was built on Open edX, leveraging its open-source flexibility and robust feature set. Below are the key solutions implemented:

1

Unified Learning Portal on Open edX

  • Integrated Training Calendar: Built on Open edX’s scheduling module with a custom React/JavaScript UI, enabling users to view and enroll in ILT, VILT, and self-paced courses via a centralized calendar.
  • Offline Training Records: A custom Open edX module allowed users to log offline session attendance, reconciled through Python scripts and stored in PostgreSQL for unified reporting.
  • Notifications & Reminders: Automated via Celery with Redis, using SMTP for email alerts and WebSocket-based push notifications for in-platform reminders.
  • Session Management: Admins manage sessions through a Django Admin interface, with attendance tracking via API integration with HPE’s HR system.
2

Third-Party Course Integration

  • Udemy Integration: Curated courses pulled into Open edX via REST APIs; SSO enabled through OAuth 2.0; real-time progress sync via Webhook listeners.
  • Coursera Integration: Embedded via REST APIs with JSON-based tracking and deep linking for a seamless experience.
  • RPS Integration: Certification content integrated through APIs and deep links, with metadata stored in MongoDB for catalog display.
  • Dynamic Catalog: Unified catalog powered by Elasticsearch for fast filtering; personalized learning paths generated using Python-based recommendation logic.
3

Secure Assessments

  • Mettl Integration: RESTful APIs and Webhook listeners synced assessment results to Open edX’s PostgreSQL for tracking and certification.
  • Proctoring & AI Plagiarism: Embedded via Mettl’s JavaScript SDKs with custom Open edX assessment modules for secure, monitored exams.
  • Consolidated Reporting: ETL pipelines built with Apache Airflow pulled data into Snowflake; dashboards created in Tableau for detailed analytics.
4

API Integrations for Data Flow and Tracking

  • SSO Integration: Unified login via SAML 2.0 with HPE’s Active Directory.
  • Custom APIs: Built with FastAPI for seamless data exchange on enrollments, completions, and scores across Open edX, HR systems, and providers.
  • Webhook Listeners: Node.js-based listeners enabled real-time sync of learner progress and compliance data.
5

Consolidated Reporting from All Platforms

  • Unified Reporting: Data aggregated in Snowflake via Apache Airflow pipelines from Open edX, third-party platforms, and Mettl.
  • Dashboards: Built with React and D3.js for interactive views on progress, training hours, and certifications.
  • Compliance Reports: Generated and integrated with HPE’s HR system for audits.
Tech Stack

Core tech stacks we implemented

Frontend

React JavaScript D3.js

Backend

Python FastAPI Django Node.js

Databases

PostgreSQL MongoDB

Message Queue & Task Processing

Celery Redis

Integration

OAuth 2.0 SAML 2.0 REST APIs Webhooks JSON

Data Processing, Warehouse & BI

Apache Airflow ETL pipelines Snowflake Tableau

Third-party Integrations

Mettl Udemy Coursera

Notifications & Search

SMTP WebSocket Elasticsearch
Business Impact and Benefits

What the platform changed

The HPE LXP delivered significant value to the organization:

Improved Learner Experience

SSO and a unified course catalog reduced friction, increasing course enrollment by 35%.

Enhanced Compliance

Automated compliance reporting reduced audit preparation time by 49%.

Scalability

The API-driven architecture supported a 40% increase in global users without performance degradation.

Cost Efficiency

Integration with third-party providers like Udemy and Coursera reduced content development costs by 25%.

Combined Course Catalog

A consolidated course catalog from all the providers is shown to users so they can select the course of their choice easily.

Learning Path with courses from multiple providers

Multiple courses from multiple providers were brought together as a learning path.

Secure Assessments

Mettl’s proctoring ensured credible certifications, with a 98% pass rate for technical assessments.

Data-Driven Insights

Consolidated dashboards enabled data-driven decisions, improving training program effectiveness by 30%.

Turning Tech Challenges into Solutions!

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